Three out of four transport or London employees have said they have been exposed to violence at work during the pandemic, new research suggests.
The union Maritime, Rail and Transport has said their study of workers in public roles on Transport for London and the London Underground network needs more support.
With more than half of employees reporting that they have been threatened with physical violence, 14% reported being spat on or attacked with body fluids, 28% racistly harassed and 7% have been sexually assaulted.
Another three out of five said they believe the violence has worsened since the start of the pandemic.
Many of the 1,000 workers surveyed agreed that the government’s “mixed messages” about lifting Covid restrictions made the situation worse for staff.
RMT general secretary Mick Lynch said: “Life on the front lines of London’s transport has become more difficult and dangerous for key workers who have kept the capital moving during the Covid crisis.
“I do not want to hear more condescending ‘thanks’ from government ministers who are trying to degrade the living conditions of our members while sowing chaos in their chaotic response to the coronavirus.”
Adds that they need “a total change in attitude towards staff, where we see them as central to rebuilding passenger confidence and creating a safer working and travel environment”.