Users of the popular music streaming app Spotify are reporting widespread errors and access issues Tuesday. The service outages and other issues began sometime after 11 a.m. CT.
The root of the issue appears to be a networking issue with Google Cloud, The Verge reports. Users of other popular applications including Snapchat, Discord and Etsy are also reporting errors.
On Spotify’s official status Twitter account, the company recently posted an update saying it’s aware of the problems and looking into them.
We’re aware of some issues right now and are checking them out! We’ll keep you posted.
— Spotify Status (@SpotifyStatus) November 16, 2021
Many users across social media are reporting that their music will not play or they’re unable to access the app entirely.
When the Sun-Times tried to access the site around 11:50 a.m. CT, it was unable to load and instead brought up an error page:
Spotify, one of the most popular apps in the world, says that it has more than 380 million active users, including more than 170 million subscribed to the company’s premium tier offering.
This story will be updated.